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This Business Associate Privacy Policy (the “Policy”) describes how Ekas uses Personal Data relating to the personnel or representatives (“Representatives”) of our clients, suppliers and other entities with whom we have entered, or may enter, business transactions (“Business Associates”). This Policy describes how we may obtain Representatives’ personal data, the types of personal data we may obtain, how we use, share and protect the personal data, the rights of Representatives with respect to their personal data, and how to contact us about our privacy practices.
This Policy does not apply to personal data other than the personal data relating to Representatives. For the Privacy Policy for all other personal data, please see our market research Privacy Policy.
We may revise this Privacy Policy at any time, without notice to you. You are responsible for reviewing it regularly. Your access of the Sites following the posting of changes means you agree to abide by those changes.
This Policy was last revised on October 09, 2024.
Ekas is an Australian Market Research fieldwork agency located in Sydney. Ekas is Australia’s largest and most experienced fully independent fieldwork and data analysis agency.
We provide a full spectrum of market and social research services and conduct research in almost any industry across a broad range of methodologies.
Ekas is part of the M3 Group, including M3 Global Research, the leader in global healthcare data collection. With its strong focus on Australia and New Zealand, our ISO 20252 certified panel complement M3 Global Research’s current offering across Europe, Asia Pacific, and The Americas.
M3’s Market Research Group operates an ISO 20252 certified market research panel with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative research techniques utilised today. It encompasses market research activities provided by M3 USA Corporation and its affiliates, including M3 (EU) Ltd, M-Panels Research Services Private Limited (m360 Research) and Qualitative and Quantitative Fieldwork Services AB (QQFS).
The M3 Group, named to represent Medicine, Media, and Metamorphosis, was founded with the goal of changing the world of medicine through full use of the power of the Internet. The M3 Group operates in the US, Asia, and Europe with over 2 million physician members globally via its physician websites such as: m3.com, mdlinx.com, m3globalresearch.com, doctors.net.uk, networksinhealth.com, medigate.net.
M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413) with subsidiaries in major markets including USA, UK and Europe, Sweden, Japan, S. Korea, Australia and China. M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services.
Ekas obtains personal data of Representatives that is disclosed or otherwise processed by Ekas upon entering into and performing agreements, communicating with Business Associates in relation to agreements and making and receiving payments under agreements. We also may obtain Representatives’ personal data from public sources in anticipation of a prospective business relationship.
We use a variety of public sources to collate information about potential Business Associates we believe may be suitable for our services. We may also receive a referral from one of your colleagues and process that information in a similar way. Personal data is any information that allows an individual (in this case, the Representative) to be identified.
We may process the following types of personal data about Representatives:
As a matter of practice, we will not collect any sensitive (special category) personal data relating to Representatives. To the extent that there is a need for us to process sensitive personal data, we will obtain the Representative’s prior written consent.
This data is used to manage our contact with you, so that, for example, multiple attempts to contact you regarding the same services are eliminated or you are not re-contacted after informing us you are not interested in our services. We also use it as we generate lists of potential Business Associates to contact.
We process personal data on the basis of our legitimate interest (i.e., we have a valid business reason) and we have carefully balanced your individual rights against this need.
We will only process your personal data for the purpose it was first collected. If we process the personal data for a new purpose, we will ensure it is either compatible with your original purpose, or gain your consent
We may use the personal data we obtain about Representatives to:
Ekas does not sell, rent, or trade Representatives’ personal data. We may share your personal data only with:
Industry standards or guidelines that require disclosure about our Business Associate.
Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites and these other websites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.
Within Ekas:
Ekas endeavours to apply suitable safeguards to protect the privacy and security of your personal data and to use it only in ways that are consistent with your relationship with Ekas and the practices described in this Privacy Policy.
Suppliers and contractors:
As laid out in this Privacy Policy, we may from time to time share limited information with carefully selected partners. This may involve transferring your personal data to countries outside of your country of residence with appropriate safeguards in place to protect the transfer of personal data.
We maintain appropriate technical and organizational security safeguards designed to protect Representatives’ personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use. We update and test our security technology on an ongoing basis. We limit access to your personal data to those employees who need access to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your personal data.
We store Representatives’ personal data for as long as necessary to fulfil the purposes for which we collect the data (see “How We Use the Personal Data We Obtain“), except if required otherwise by law. Your personal data may be kept for 10 years after the working relationship has ceased.
As our organization, membership and benefits change from time to time, this Privacy Policy and our Terms of Use is expected to change as well. We reserve the right to amend the Privacy Policy and Terms of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy and Terms of Use at this Site. We may e-mail periodic reminders of our policy and terms and will e-mail Representatives of material changes to it, but you should check our Site frequently to see the current Privacy Policy and Terms of Use that are in effect and any changes that may have been made to them.
If you wish to confirm that Ekas is processing your personal data, or to have access to the personal data Ekas may have about you, please contact our Data Protection Officer.
You may request information about:
You have a right to:
To exercise your rights, you can write the Data Protection Officer at info@ekas.com.au.
Reasonable access to your personal data will be provided at no cost to you upon your request. Ekas will provide the information to you within the legal time frame. If for some reason access is denied, Ekas will provide an explanation as to why access has been denied.
Ekas is headquartered in Sydney, Australia. Ekas has appointed an internal data protection officer for you to contact if you have any questions, requests on your personal data, concerns or complaints please send an email to info@ekas.com.au