Quality
We continually train and evaluate our interviewers to ensure your data is robust and reliable.
Technology
Our powerful software offers optimal survey functionality – even in remote areas with no internet access.
Flexibility
We can run your entire project or step in to provide a single service at any point along the way.
Why work with us
Interview at scale, wherever you are
We have the resources and technology to complete projects from 100 to 10,000 interviews in the location of your choice – anywhere in Australia.
Leverage the latest tech
Our purpose-built software enables us to interview nationwide on tablets both offline and online (4G), giving us all the functionality of online surveys in any environment.
Offline access allows us to complete surveys efficiently in internet connection blackspots, such as regional areas, inside large stores, or at large public events.
Highest level of integrity
We have been ISO accredited since 2002. This means all of our interviewers receive in-depth preliminary training and ongoing on-the-job training. We also conduct survey validations for every interviewer working on your project, as well as observations and evaluations.
Our expertise
Event interviewing
Ekas regularly conducts interviews at large private and public events, including The Australian Flower Show, rugby union tests, International Fleet Review, Vivid, Sydney Festival, and the VIC Classic Car Show. We understand the importance of reaching as many people as possible in the short time available.
Government research
Our social research experience includes conducting community interviews at public events and transport hubs, covering anything from shopping habits to parking and housing. We also have experience in one-off studies and tracking projects.
Mystery Shopping
Ekas mystery shopping services objectively evaluate a brand's front line from a customer perspective – whether over the phone or in-store. We have a team of trained interviewers across Australia, or we can recruit, brief and supervise real customers to mystery shop for you.
Shopper observations
How do customers really interact with a brand’s product? Shopper observations go beyond self-reported data to uncover the truth. We can document observations as a standalone service or observe a customer before approaching for an interview. This offers a complete picture of the shopper journey.
New way of working
Ekas can support you at any stage of your research. Want the full service, from questionnaire design to report writing?No problem.
Want us to assist with any of the steps in between, like standalone interviewing, survey and tablet supply, or data analysis? Just ask.
Whether you have the capability to do some of the process in house or not, we’ll be here to assist when you need it.