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Quality

Ekas / Interviewing Australia hold the following accreditation

IQCA since
AS4752 since
ISO 20252 since

Our Director Ian Thomas has been instrumental in the introduction of Quality Standards into Australian Market Research through serving as President of AMSRO and involvement on the steering committee for the Australian and International Standards.

For more information you can contact our Quality Officer at quality@ekas.com.au

View our Certificates of Appreciation presented to Ian Thomas from Standards Australia:

Standards Australia Certificate for ISO 26362

Standards Australia Certificate for ISO 20252

Quality Policy

The need and expectation of the market research industry in the new millennium is that market research services be provided with the necessary assurance and compliance to established professional standards, specifications and agreed contractual obligations.

This expectation is to be met by companies in general for the purpose of maintaining industry integrity.

This philosophy has been recognised by ekas / Interviewing Australia and commitment has been made to fulfil such requirements.

In order to put this philosophy into practice, we shall achieve the following:
• meet all contractual and regulatory requirements;
• maintain client communication and satisfaction;
• provide a competent and qualified workforce;
• provide sufficient and appropriate resources to effectively manage projects; and
• Meet our legal and regulatory obligations both as a company and an employer.

Our Company recognises that the future for a successful and reputable organisation is clearly linked to the performance of the Company in the area of quality assurance. We ensure that all procedures, instructions and methods required for completing each individual task shall be documented, implemented, maintained and auditable.

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